Helia Technologies Generative AI Policy and Legal Terms

Last Updated: Feb 24, 2024

At Helia Technologies, we embrace the strategic integration of generative artificial intelligence (Generative AI) into our Services. However, we emphasize that Generative AI enhances rather than substitutes our offerings. To ensure responsible utilization and address pertinent legal and ethical considerations, we have formulated this Generative AI Policy (“Generative AI Policy”) for our esteemed employees, contractors, Clients, and Partners. This policy extends to all data outside of Helia’s Virtual Private Cloud (hosted by AWS), segmented by user and Client or Partner.

This Generative AI Policy provides clear guidelines for responsible utilization and establishes rules to harness Generative AI for the advancement of the online reputation management industry, while meticulously complying with laws and safeguarding against any adverse impacts on individuals, businesses, or society at large.

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TERMS & CONDITIONS

PRIVACY POLICY

GENERATIVE AI POLICY

Acknowledgment of legal concerns:

Helia Technologies acknowledges the legal considerations associated with the utilization of Generative AI in both the workplace and Services. To ensure comprehensive adherence to all legal statutes, our Services pledge to:

Safeguard data privacy: We rigorously ensure that all Helia Generative AI tools fully comply with prevailing data protection laws, handling personal or sensitive data with utmost care and diligence.

Uphold fair employment practices: Helia maintains a steadfast commitment to fair treatment, ensuring that Generative AI is never utilized for discriminatory purposes based on any individual's protected characteristics.

Protect intellectual property: We proactively ensure that our Generative AI tools uphold the highest standards of intellectual property protection, safeguarding against any infringement on the rights of others.

Liability: Helia proudly assumes responsibility for any legitimate consequences arising from the use of our Generative AI tools. Our commitment to exemplary service extends to the provision of comprehensive insurance coverage to address potential legal claims, thereby ensuring utmost protection and peace of mind for our valued clients.

AI ethical considerations:

Helia acknowledges the ethical dimensions inherent in the utilization of Generative AI. To uphold ethical standards, we adhere to the following guiding principles:

Transparency: We uphold transparency in the utilization of Generative AI tools, ensuring that all stakeholders are informed of our processes and methodologies.

Fairness: Helia undertakes regular audits to ensure the fairness and impartiality of our Generative AI tools, actively addressing any biases identified.

Human oversight: We emphasize the importance of human oversight in all decision-making processes involving Generative AI, ensuring that human judgment prevails over automated decisions where necessary.

Privacy: Helia prioritizes the privacy of all stakeholders, committing to the responsible and lawful use of data in strict accordance with applicable regulations.

Confidentiality and Privacy:

Helia places the utmost importance on safeguarding confidential information, which encompasses both Helia Confidential Information and Client or Partner Confidential Information. Rigorous security measures are employed to protect this data, mitigating the risk of unauthorized access or disclosure.

AI decision-making principles:

Helia adheres to a set of robust decision-making principles to guide the responsible utilization of Generative AI, prioritizing human-centered approaches, social responsibility, continuous improvement, and transparency.

Helia’s stance on Generative AI utilization:

Helia recognizes the transformative potential of Generative AI while maintaining a steadfast commitment to its responsible and ethical use. We firmly believe that Generative AI should complement, rather than replace, human expertise. Moreover, we remain vigilant in monitoring the evolving legal and ethical landscape surrounding Generative AI, ensuring continued alignment with industry best practices and regulatory standards.

Through adherence to our policy and principles, Helia endeavors to harness the power of AI responsibly, ensuring optimal benefits for our clients, employees, and society as a whole.

Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy, please contact us at [email protected].